Contact Us
Contact us
HOW TO CONTACT US
Volvo Car Financial Services UK Ltd
86 Station Road
Redhill Surrey
RH1 1SR
Customer Services
0330 678 1537
Our lines are open:
Monday to Friday: 8:00am to 6:00pm
Saturday: 9:00am to 1:30pm
Complaints
0800 313 4154*
Our lines are open:
Monday to Friday: 9:00am to 5:00pm
Specialist Support
0800 313 4157*
Our lines are open:
Monday to Friday: 9:00am to 5:00pm
Contract Hire – Customer Services
0800 313 4164*
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
Saturday 10:00am to 4:00pm
Contract Hire – Dealer Services
0330 678 1538
Our lines are open:
Monday to Friday: 9:00am to 5:30pm
Saturday 10:00am to 4:00pm
Contract Hire – Maintenance
0330 678 1539
Our lines are open:
Monday to Friday: 9:00am to 5:00pm
Arrears Management
0800 085 1744*
Our lines are open
Monday to Friday: 9:00am to 5:00pm
You may have seen the recent announcements from the FCA in relation to Discretionary Commission linked to the sale of finance, Volvo Car Financial Services UK Limited (VCFSUK) trading as LEVC Financial Services commenced retail business on 4 May 2021. VCFSUK has never adopted a Discretionary commission model with their Retailers.
Contract Hire (BCH & PCH) Complaints Procedure
PCP & PP Complaints Procedure
Change In Circumstance
*Calls from UK landlines and mobiles are free